What exactly is T.I.M.E.SM?

T.I.M.E.SM, the newest amenity from Crescent Communities, offers three distinct, invaluable services, bundled together to help save you time. We've devised an amenity where you, the homeowner, will be able to take advantage of many timesaving benefits only T.I.M.E.SM can offer.

T.I.M.E.SM begins the moment you move in. Your Community Coordinator will make sure your community's environment is taken care of should problems arise. Once you're moved in, take advantage of the Resident Services Manager who'll provide a personal touch as they help you arrange time and money saving services with service providers in your area. Contact your community's Activities Director to find out what year-round activities are planned for you and your family to enjoy. Finally, it's time for you.

Where is it available?

T.I.M.E.SM is currently available to homeowners in Crescent communities managed by Crescent Resources - Springfield, The Farms, Falls Cove and Chapel Cove.

When will all Crescent communities have T.I.M.E.SM?

Whenever they want it! If you live in a Crescent community that has assumed management of the POA, all you need to do is indicate that you would like to implement this service and it will be made fully available to you. To start the process, please call Paige Grisette at 980-321-6276.

Can I use the services if I am not a resident but own land in a Crescent community?

Yes, all property owners of Springfield, The Farms, Falls Cove and Chapel Cove are eligible to receive the benefits of T.I.M.E.SM, but are dependent upon the delivery areas of the service providers. If you do not have a home in the community, service requests will be fulfilled if at all possible. However, they are not guaranteed as service and deliveries are negotiated for community locations only.

Community Coordinator

“Someone should really do something about that.” Now someone is. Your Community Coordinator is responsible for making sure your community remains beautiful and maintained. Say the park bench needs sanding, a swing set needs replacing or potholes need fixing, the Community Coordinator is here to address any problems or concerns that could arise in and around the community.

Activities Director

Get into the swing of things by contacting your Activities Director who will help make sure your social calendar is filled with creative, fun activities the entire family will enjoy. Check the sample calendar for types of events for kids and parents. Your Activities Director will have your kids up and at ‘em with activities like pizza and movie nights, summer camps and swim teams. Parents benefit as well, enjoying things like community-sponsored wine tastings, guys and gals nights out, fitness classes and more.

Who is the Activities Director and Community Coordinator for my community? How can I reach them?

Each community has a dedicated Activities Director and Community Coordinator. Each resident receives a community directory with the name and contact information for these and many other people in place to help you. Or, simply go to www.CrescentTIME.com for that information.

Resident Services Manager

Homes have needs too. Needs that require an expert’s know-how. Your Resident Services Manager is here to help save you time in finding quality service providers. Need help finding a landscaping service? Or a housecleaning service? How about a personal chef? Just request a service online, and the service provider of your choice will complete the job. Your Resident Services Manager will frequently check in with you and the service providers to make sure the jobs you’ve requested are moving along to your expectations.

Who do I talk to if I have questions/problems?

On www.CrescentTIME.com, click the Contact Us or Questions/Problems links, complete and submit the form. Once the form is submitted, you’ll be contacted within one business day. Or, call Emily Fowler, your Resident Services Manager, at 980-321-6282.

Is there someone I can contact if I have problems with a service provider?

The Resident Services Manager will help solve any issues you might have with a service provider. Just click on Contact Us, provide information regarding your issue, and the Resident Services Manager will contact you within one business day.